Effective Date: 03.07.2025
These terms and conditions (“Terms”) govern your use of the Handi Quilter Australia website (www.handiquilter.com.au) and your purchase of products and services from us.
References to “we”, “us”, or “our” are to Blessington Pty Limited, ABN 71 083 060 271, Unit 17, 167 Prospect Highway, Seven Hills NSW 2147, Australia – authorised distributor for Handi Quilter and trading as Handi Quilter Australia.
By accessing our website or purchasing from us, you agree to be bound by these Terms.
1. Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of, this website by any third party.
We reserve the right to modify, suspend or discontinue the website or any part of it without notice.
2. Intellectual Property
Handi Quilter Australia is the owner or authorised user of all intellectual property associated with this website. This includes all trademarks, logos, names and designs—whether registered or unregistered—featured or referred to on the site.
You do not hold any rights to, nor are you granted any licence for, the intellectual property, trademarks, logos, content, names or designs—whether registered or unregistered—displayed on this website.
3. Usernames and Passwords
You must keep your username and password for our website confidential and must not share them with anyone else. You must also not allow anyone else to use your username or password, whether for their own use or on your behalf.
4. Product Information and Availability
We make every effort to ensure that product information, pricing, and availability displayed on our website are accurate and current. However, errors or omissions may occur.
All products are subject to availability. We reserve the right to change product offerings, pricing, and specifications without notice.
5. Orders and Payment
All prices listed on our website are in Australian Dollars (AUD) and include GST unless otherwise stated.
By placing an order, you confirm that all information provided is true and accurate and that you are authorised to use the payment method selected. We reserve the right to reject or cancel any order at our discretion.
Once your order is placed, we will confirm acceptance by email. Title and risk in the goods pass to you upon delivery.
6. Shipping and Delivery
Shipping costs are calculated at checkout and are based on your delivery location and the weight/size of your order.
We use reputable courier services and aim to dispatch orders within a reasonable time frame. Delivery times are estimates only and may vary based on location and carrier delays. We are not responsible for delays caused by third-party shipping providers.
7. Returns and Warranty
We adhere to Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
All Handi Quilter products come with a manufacturer’s warranty. Warranty terms vary per product and are outlined on our website or in the product documentation.
For change-of-mind returns, please contact us within 7 days of delivery. Items must be unused, in original packaging, and returned at your expense unless faulty.
8. Use of Personal Information
We collect and handle your personal information in accordance with our Privacy Policy.
This includes information you provide during checkout, account creation, or newsletter sign-up, such as your name, contact details, and purchase history. This information is used to process orders, provide customer service, and send relevant updates or marketing communications (where consented).
We implement appropriate security measures to protect your personal information.
9. SMS Marketing Terms
By providing your mobile number and opting in, you agree to receive text messages from Handi Quilter Australia regarding updates, offers, and order notifications.
- Message frequency may vary.
- Standard message and data rates may apply.
- You can unsubscribe at any time by replying “STOP” to any SMS message.
We will never share your mobile number with third parties for their own marketing purposes.
10. Mobile Terms of Service
The Handi Quilter® Australia mobile message service (the “Service”) is operated by Handi Quilter® Australia (“Handi Quilter® Australia”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Handi Quilter® Australia’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Handi Quilter® Australia through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Handi Quilter® Australia. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt out of the Service at any time. Text the single keyword command STOP to Handi Quilter or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Handi Quilter® Australia mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
11. Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any loss or damage (direct, indirect, or consequential) arising from your use of our website or products, except as required under Australian Consumer Law.
Our liability for breach of a non-excludable consumer guarantee is limited, at our option, to the replacement, repair, or resupply of goods or the cost of doing so.
12. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of that state.
13. Changes to These Terms
We reserve the right to update or amend these Terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the website or placing an order after such changes constitutes your acceptance of the updated Terms.
14. Contact Us
If you have any questions about these Terms or need assistance, please contact:
Handi Quilter Australia (Blessington Pty Limited)
Unit 17, 167 Prospect Highway
Seven Hills NSW 2147
Email: [email protected]
Phone: (02) 4337 3737
