On occasion, we release software updates to introduce new features as well as improve product stability. Please click on the link below to access the software files.

If you encounter any issues or have any questions about installing your new software, please contact us at [email protected] or (02) 4337 3737.

Please read the items below carefully before downloading and installing the software. Only HQ Forte machine software should be used for updating an HQ Forte machine; using non-Forte update files may render the HQ Forte non-functioning.

Software Downloads

Installation Instructions:

Right-click on the link and click “Save Link As” to download.

Forte Software Update Installation Instruction Sheet (PDF) HQ Forte Machine Update (FOR USE WITH OR WITHOUT HQ PRO-STITCHER):

To download the file, click the link and select “Download.” Double-click the file to unzip it, or right-click and select “Extract All.” Then save the .s19 file to your USB stick.

Forte Machine Software Update (4.76) [Released February 10th, 2021] (ZIP file) — This update must be installed before future updates.

v4.76 Release Notes:

This code corrects an issue where if the rear handle and display are not attached, attempts by the machine to communicate to that display will eventually cause the machine to ignore button presses, including the stop key. When this happens, the machine must be powered down to stop it.

Correct Display Code:

To download the file, click the link and select “Download.” Double-click the file to unzip it, or right-click and select “Unzip.” Then save the .apk file to your USB stick.

Forte Display Code [Version 19.05.82] (ZIP file)

Release Notes:
  • Minor UI graphics changes
  • Fixes calculator backspace and memory/clear memory keys

Watch the video below for instructions on how to install these files onto your HQ Forte longarm machine.