On occasion, we release software updates to introduce new features as well as improve product stability. Please click the links below to access the software files.

If you encounter any issues or have any questions about installing your new software, please contact us at [email protected] or (02) 4337 3737.

Please read the items below carefully before downloading and installing the software. Only Amara machine software should be used for updating an Amara machine; using non-Amara update files may render the Amara non-functioning.

Installation Instructions:

Click the link below to open the instructions in your browser. Right-click on the link and click “Save Link As” to download.

Amara and Forte Software Updates

HQ Amara Machine Update (FOR USE WITH OR WITHOUT HQ PRO-STITCHER):

To download the file, click the link and select “Download.” Double-click the file to unzip it, or right-click and select “Extract All.” Then save the .s19 file to your USB stick.

HQ Amara Update [Released February 10th, 2021] (ZIP file) — This update must be run before future updates.

Release Notes:
  • This code corrects an issue where if the rear handle and display are not attached, attempts by the machine to communicate to that display will eventually cause the machine to ignore button presses, including the stop key. When this happens, the machine must be powered down to stop it.

Correct Display Update:

To download the file, click the link and select “Download.” Double-click the file to unzip it, or right-click and select “Unzip.” Then save the .apk file to your USB stick.

Amara Display Code [Version 19.05.82] (ZIP file)

Release Notes:
  • Minor UI graphics changes
  • Fixes calculator backspace and memory/clear memory keys

Watch the video below for instructions on how to install these files onto your HQ Forte longarm machine.