NEW! PRO-STITCHER PREMIUM 

The HQ Pro-Stitcher quilting system gets a new look and more features. A new, intuitive user interface is just the beginning. Users can easily stretch and resize a design using on-screen handles, save and move an area, quickly clear the screen with a convenient Clear All button, and more. BONUS! We’re adding 300 more digital designs to the 500 already included with Pro-Stitcher. 

 

NEW PREMIUM FEATURES

  • More than 300 new digital designs
  • New intuitive user interface w/ customizable toolbar
  • Move and save areas
  • Save workspace
  • Easily transform design with onscreen handles
  • Quickly clear all with a touch of a button
  • Diagonal nudge
  • Bound box view on/off capability
  • View design at its actual size
  • Easy-to-use scroll bars for panning and zooming
  • More precise motor control than ever before


TABLET COMPATIBILITY 

Tablet

Update/Upgrade Path

Aspire Switch 11

USB Update Procedure (see download instructions below)

Acer W700

USB Update Procedure (see download instructions below)

HP Omni

Tablet needs to be returned to Handi Quilter for operating system and firmware upgrades. (Tablet Firmware Upgrades available February 21, 2017. Please contact our Gosford office for more information.) 

Acer W500

Tablet needs to be returned to Handi Quilter for operating system and firmware upgrades. (Tablet Firmware Upgrades available February 21, 2017. Please contact our Gosford office for more information.)

EEEPC

Pro-Stitcher Premium not compatible with EEEPC tablets. New tablet hardware upgrade available. Contact your local HQ Retailer to order a tablet upgrade.

Lilliput, Innovatec, and IEI

Pro-Stitcher Premium not compatible with these tablets. New tablet hardware upgrade available. Contact your local HQ Retailer to order a tablet upgrade.

 


WHICH TABLET DO I HAVE? CLICK HERE FOR OUR TABLET CHART

 

DOWNLOAD PREMIUM INSTRUCTIONS – FOR ASPIRE SWITCH 11 AND ACER W700 TABLETS ONLY

We recommend that you download the following version of Pro-Stitcher Standard before installing Pro-Stitcher Premium. This will allow you to have both Standard and Premium versions on your tablet or computer. 

Follow these instructions to download Pro-Stitcher Standard.
Instructions for 17.01.0207
Download Version 17.01.0207 

Follow the same instructions (above) to download Pro-Stitcher Premium.
Download version 17.02.0416


Release Notes for Pro-Stitcher Premium version 17.02.0416

  • Improves software stability and decreases frozen screens and program crashes
  • Improves new/auto start point functionalities
  • Restores proper functionality of Resume after Drag and Drop
  • Restores stitch ability between two mark points in freehand record
  • Adds tie/off and pull-up on Resume during Pause state
  • Improves stability of jump line drawings
  • Segment counter added
  • Create Simulation License button added
  • Encrypted designs now recognized

 

Known issues with Pro-Stitcher Premium 17.02.0416 (being addressed, but fix not yet available):

IssueWorkaround

Swap Start/End points baselines designs.

Make all desired changes prior to swapping start/end point.

Cropping a p2p may disconnect point.

No known workaround.

Infinity handlebar buttons may not function with Pro-Stitcher-specific commands. Machine and Pro-Stitcher are losing connection, so it defaults to regular Infinity handlebar preset functions.

No known workaround.

When selecting auto start, the auto stop may match new start point.

Move end point manually.

Assignable buttons’ text and icon may change.

Once a user selects the button, icon and text resume to normal.

Machine may act jerky on certain designs with curves.

Lowering the maximum acceleration (not speed) under Advanced Speed Profile settings to 32 may help.

HELPFUL DOCUMENTS AND VIDEOS

Pro-Stitcher Getting Started Guide
Pro-Stitcher Getting Started Guide – Infinity
Pro-Stitcher Premium Quick Start Guide
Pro-Stitcher Premium User Reference Guide
Video Tutorials 


PREVIOUS SOFTWARE DOWNLOADS:


FEBRUARY 2016 RELEASE

This Pro-Stitcher software update is specific to the Pro-Stitcher tablet you use. Be sure to select the correct version based upon your tablet.

Your Tablet

Asus EEEPC
Acer W500
HP Omni
Please see the installation instructions to find out which tablet you have.

Acer W700
Acer Aspire Switch 11
Please see the installation instructions to find out which tablet you have.

If you are not currently running version 16.01.0091, follow the installation instructions above with the exception that the version you are installing is 16.03.0203 instead of 16.01.0091. If you are already running version 16.01.0091, you will not be asked to install the Visual C++ or .NET updates.

Software Version

Version 16.01.0092

Version 16.03.0203

Release Date

Released: February 12, 2016

Released: March 11, 2016

 

Download version 16.01.0092

Download version 16.03.0203

Please make sure and read the instruction on installing these versions!
Installation Instructions – PDF

Release notes for Versions 16.01.0091 and 16.01.0092:

  • Includes all previous enhancements.
  • Resolves unresponsive touchscreen issues.
  • Reduces the potential for Buffer Underflow issues.
  • Resolves the potential for the HQ Infinity console display software (version 47) to crash.
  • Includes options for Sweet Sixteen and Simply Sixteen during installation.


Thank you for updating to the most advanced computerized quilting software available for the home quilter. We are excited to bring to you this great tool. We are confident that this new software will help you to take your quilting to new heights.

From time to time, we will be uploading new versions of this software, as we add new features or fix issues that are brought to our attention by users. Keep track of the version you have, and check back occasionally, so you know if a new version is available. **WARNING** If you have an older IEI, Lilliput or Innovatek monitor, please do not attempt to install this update. If you would like more information on the hardware upgrade necessary for your system please click here.

Having trouble installing the new HQ Pro-Stitcher? Our technical solutions team is available to help. Call: (02) 4337 3737.

Is your quilting machine compatible with the new EZ Record capabilities? 

You will be able to take advantage of the new capabilities depending on the version of firmware on your machine

1. Newer HQ18 Avanté and HQ24 Fusion machines require no update to work with the new HQ Pro-Stitcher. These include the following machines:

  • HQ18 Avanté machines with firmware 1.27 or higher or 2.10 or higher
  • HQ24 Fusion machines with firmware 2.12 or higher or 4.12 or higher

2. Older HQ18 Avanté and HQ24 Fusion machines not listed above require an update to the machine’s firmware. The update is provided at no charge to the consumer, but there is a charge to cover shipping:

  • HQ18 Avanté owners need to send their C-Pod to HQ 
  • HQ24 Fusion owners need to send both their C-Pod and handlebars to HQ. 

To update your machine, you should contact HQ Customer Service [02 4337 3737] to schedule the update to their machine. Customer Relations representatives are available 9 AM to 5 PM EST, Monday – Friday.

IMPORTANT: This is a software update to make your machine compatible with EZ Record and does not include the EZ Carriage. The EZ Carriage is available only with the purchase of a new HQ Pro-Stitcher package.


HQ Pro-Stitcher Software Update 16.01.0091
Version: 16.01.0091
Download Update 16.01.0091
Release notes for Version 16.01.0079:

  • Includes all previous enhancements.
  • Resolves unresponsive touchscreen issues.
  • Reduces the potential for Buffer Underflow issues.
  • Resolves the potential for the HQ Infinity console display software (version 47) to crash.


HQ Pro-Stitcher Software Update 15.10.0079
Version: 15.10.0079
Download Update 15.10.0079
Release notes for Version 15.10.0079:

– Skew 2: skew motifs to concave areas
– Simulation function to practice HQ Pro-Stitcher away from the machine on a desktop or laptop computer, or the Pro-Stitcher tablet itself
– 500 new quilting motifs (bringing the total to more than 1000), including a designer showcase of motifs from your favorite designers
– Ability to swap the stitching start and end points in a design
– A new vector file format (.hqv)
– More efficient side menu
– Updated pop-up keyboard
– Increased Motor Torque Limit with default value of 100
– Updated Help files
– Fixed miscellaneous bugs



HQ Pro-Stitcher Software Update 14.04.0051

Version: 14.04.0051
Released: 5.2.14
Download Update 14.04.0051
Release Notes


HQ Pro-Stitcher Software Update 14.01.0043
Version: 14.01.0043
Download Update 14.01.0043
Release Notes

HQ Pro-Stitcher Software Update 13.08.0033
Version: 13.08.0033
Download Update 13.08.0033
Release Notes

HQ Pro-Stitcher Software Update 12.10.0020
Version: 12.10.0020
If your current software version is older than v.16, please install this update BEFORE installing any newer releases.
Released: 10.2012
Download Update 12.10.0020
Release Notes